See what our patients have to say

Absolutely rubbish with the passport photograph service. The photographer was so dismissive about the dimensions and just took the photo which the consulate rejected because of wrong dimensions. I kept repeating the dimensions and he registered what he wanted to hear and not at all what I was telling him. He even made me go over the second time and was of even less help!!!! I'm so annoyed as I'm out of pocket with additional stress that I could do without for what should be a simple straightforward service. Pay attention to what the customer is asking and only provide service if you know what you are doing. If not then either say you don't know and ask someone else or find a solution. Either ways don't do what you don't know at a cost to the customer.

Excellent experience bringing my child in for a vaccination. Jane Patel was incredibly kind, professional and made my child feel completely at ease. He somehow didn’t even realise he’d had the vaccine done! The best experience we’ve had anywhere for a child’s vaccine. Jane is an excellent clinician and a real credit to the pharmacy. Highly recommend.

I love the Northwood branch. Jay, Mansi, Jane, Priti, David and all so helpful!